Keeping time at the WatchCenter

Photographs of WatchCenter in Cow Hollow by Sharon Beals

By NIKKI COLLISTER

A good watch can last a lifetime, and beyond.

That’s the philosophy behind WatchCenter, the boutique watch and repair shop located at 2030 Union Street, near Fillmore. Business partners Filippo Meduri and Benjamin Chapman should know, since they’ve been working with watches for most of their lives.

“If you have a $2,000 watch, you want to take care of it,” says Meduri. “You don’t just buy another one — that’d be a waste.” That sentiment extends beyond luxury brands like Patek Philippe or Rolex. Most well-crafted timepieces can last decades if properly maintained.

A preference for longevity — and a family history of watchmaking — has made this Meduri’s life’s work. 

He grew up immersed in the world of watchmaking. As a child in Sicily, he learned the craft by watching his grandfather repair watches. He later honed his skills at a private school in Switzerland. Eventually he made his way to America, seeking out his watchmaker uncle in the Bay Area. While his studies in Switzerland gave him important knowledge about the industry’s top brands, he credits his grandfather and uncle for teaching him almost everything he knows.

Chapman picked up most of his skills on the job. His passion for classic watches began with the Swiss brand Omega, whose sophisticated watches have been making history for well over a century. NASA astronauts wore Omega watches when they first stepped foot on the moon, and Omega has been the official timekeeper of the Olympics since 1932. Over the years he built up his collection, selling some watches and repairing others. “I’ve been learning by asking questions to watchmakers for at least 15 years,” he says.

The two met through a mutual friend. 

“Benjamin likes to buy and sell watches, so we started to work together,” Meduri recalls. “He started selling watches for me, and then we decided to try a partnership.”

Their shop on Union Street has long been a destination for watch enthusiasts. Previously home to Marcello Watches & Repair for 20 years, Filippo bought the business in 2021 to continue the craft and dedication of its previous owner, who has since returned to Italy.

Benjamin Chapman enjoys working with all kinds of watches.

WatchCenter offers a wide range of services, from routine polishing and battery changes to water resistance testing and full-scale servicing, which involves carefully disassembling and cleaning each component, down to the smallest wheels and springs. If your grandfather’s vintage A. Lange & Söhne needs a new crystal or a fresh leather strap, they’ve got that, too.

The more craftsmanship that went into making the watch, the better they can service it. Unfortunately, not all watches are built with care in mind. Much like fast fashion, many watches are designed for obsolescence, with manufacturers banking on customers upgrading to the latest model when their old one fails.

Chapman enjoys working with all kinds of watches, so he finds it disappointing to be unable to replace the battery on a Swatch, which was designed to be unserviceable. “You can’t even get into those watches,” he says. “You’d have to break the case to get into it to put in a battery. Then you put a battery in, close it, and it doesn’t work any more.”

Inside the shop, the duo maintain an impressive inventory of spare parts for modern, vintage and specialty watches, built up through their years in the industry and their connections around the world. Equipped with precision tools and ultra-strong magnification devices, they perform almost all jobs in-house.

WatchCenter’s success has inspired Meduri and Chapman to look into expanding their operations, if they are able to recruit the right talent. “It can be a challenge to find skilled watch repairers these days,” says Meduri. ”There is a very small quantity of people that do this job.”

Meanwhile, it’s the personal touch that keeps this small shop ticking. “There are so many unique and lovely people,” Meduri says, referring to both his customers and a wide network of watch enthusiasts. Compared to Italy, where jobs like his are much more transactional, he sees a unique sense of gratitude among his American customers. “Here, people enjoy paying you to repair things,” he says. “They say thank you like 200 times. You feel like you’re doing something nice.”

This article is part of a series produced by reThinkRepair, a grassroots group that has interviewed and photographed more than 40 local repair businesses since 2018.

A life in lights

Photograph of Yury Budovlya in his workshop by Sharon Beals

By NIKKI COLLISTER

To step into Yury’s Lights & Beyond is to enter a palace of lights, a dazzling collection of one-of-a-kind sconces, mid-century Italian floor lamps and ornate crystal chandeliers overhead. But if you care to look a little closer, you’ll also find a truly impressive showcase of accessories, from gracefully shaped fabric shades to specialty bulbs to colorful glass finials.

The name is apt, for the shop at 1849 Divisadero Street offers much more than lamps for sale. Proprietor Yury Budovlya is also a master restoration artist, capable of bringing antique chandeliers and broken lamps back to glowing form with a skilled craftsman’s hand. Working dutifully from the back corner of his shop, amid an organized chaos of cords, switches, and lightbulbs, he spends his days deconstructing, diagnosing, and revitalizing lighting fixtures of all kinds.

An immigrant from Ukraine who had previously worked in a metal fabrication factory, Yury and his family came to San Francisco in 1989 looking for a new life. He found himself searching for a job with limited English and no job leads, but a wealth of determination. In those first uncertain months, he found Light House Lighting on Geary, whose owner saw that Yury was adept with a wire and socket and hired him on the spot. 

It was an act of generosity Yury has never forgotten, and the start of a new life in lights. 

After 13 years of learning the ins and outs of lighting sales and repair, Yury took a bold step and opened his own shop in 2003, just as his previous manager at Light House Lighting was looking to retire. Starting with four empty walls in a former antique store on Divisadero, he built Yury’s Lights & Beyond into a haven for all things lighting.

Since then, Yury’s unwavering dedication to his craft and his customers has earned him a loyal clientele, from local residents to high-end designers. He’s seen the neighborhood and his own industry change, which he accepts with grace and a dash of nostalgia. As with fast fashion and fast tech, lighting fixtures have also become more expendable, despite the shift to energy efficient LED bulbs. The lighting fixtures themselves, he explains, are designed to be replaced rather than repaired: “You just have to throw it away and buy a new one.” In contrast, older lamps, even those from the early 1900s, can be repaired and fitted with modern LED bulbs, offering both longevity and sustainability.

It’s taken Yury his whole life to build up the knowledge and skills he applies to each unique piece. “Even today, sometimes people bring in challenging questions,” he says. “I have to think: What do I do, and how do I do it?” As the shop’s sole full-time employee, there’s a risk that this knowledge will be lost when he retires. He does have a part-time assistant who helps with customers’ orders. For now he’s unsure if the shop will find an apprentice, but he’s willing to teach his ways to the right person.

One thing he does know: He’s not ready to give up the joys of his work just yet. A recent job found him fixing a lamp a customer brought in; it was for the nursery she’d been preparing for her new baby. After upgrading the lamp with a three-way light bulb and soft white shade, Yury says, the customer was so happy that she told him she would think of him whenever she turned on the light to see her baby. To Yury, who is a family man himself, comments like these “are like gold,” he says.

And so, the shop on Divisadero will stay lit for the foreseeable future. More than a retail and repair shop, Yury’s Lights & Beyond is a testament to the enduring value of craftsmanship in a city on the cutting edge of technology and automation — and a gentle reminder to pause and appreciate the stories of our city’s hardest-working business owners.

This article is part of a series produced by reThinkRepair, a grassroots group that has interviewed and photographed 40+ local repair businesses since 2018. Composed of a small team of eco-conscious San Franciscans, reThinkRepair celebrates the art of preservation by sharing stories of local repair shops with the broader community.

Bringing antiques back to life

Cow Hollow Woodworks owner Enrico Dell’Osso

By NIKKI COLLISTER

At Cow Hollow Woodworks, no two projects are alike. The furniture restoration shop prides itself on blending artistry and craftsmanship to give new life to centuries-old antiques, as well as cherished wood objects of any vintage. 

“Every single job is custom,” says owner Enrico Dell’Osso, acknowledging the unique history and design of each piece that comes through his doors.

A recent visit to the shop, located on a quiet corner at 3100 Steiner, one block from Fillmore Street, found Dell’Osso sanding the base of a stately wooden table. Antique chairs in various states of restoration hung from the walls, some of them stripped down to their bones, waiting to be revived.

While private collections provide the majority of the shop’s business, their handiwork can be found in public spaces, too. The team at Cow Hollow Woodworks recently finished restoring the entry doors of the historic Gas Light Building in the Marina, bringing its stately oak doors back to their 19th century glory. It was tricky to apply just the right finish to match the interior color, Dell’Osso says, but in the end, it’s this kind of attention to detail that has earned his customers’ respect.

Tools of the trade. Photographs by Kathryn Hyde.

“I was always interested in restoring things,” Dell’Osso says, “and my parents were willing to tolerate the mess and frustration that came with it.”

Once an aspiring art historian, Dell’Osso earned degrees in English and commercial art, and worked briefly as a graphic designer before moving into construction in the Bay Area. During that time he was hired by Ron Hazelton, founder of Cow Hollow Woodworks.

Hazelton opened his shop in 1978. He designed the shop’s handcrafted sign — still displayed on the western face of the building — and would go on to become a beloved home improvement TV host. The shop gained visibility when it was featured in a television commercial for Visa credit cards.

“I had some basic understanding of the trade,” says Dell’Osso, who was initially hired as an estimator, “but the specifics of restoration I had to learn on the job.” And while he didn’t have formal training, his background in art history and hands-on experience in construction provided a strong foundation for the position. 

So when Hazleton decided to sell the shop in 1993, he found a willing buyer in Dell’Osso.

Chairs of all styles on the wall and in the works.

Today, a small team of specialists ensures the shop can take on a variety of projects. Some of them focus on preparation: stripping, sanding and filling holes before restoration can begin. Then woodworkers conduct repairs as needed, including regluing chairs and restoring intricate marquetry. Other employees focus primarily on refinishing, using historical techniques to stain and seal each piece. Cow Hollow Woodworks is often sought after for their expertise in French polishing, a practice known among woodworkers for bringing out the natural beauty of the wood.

The team takes care to match the original material and coloring of the piece, whether it’s western black walnut for a Victorian side table or elegant mahogany for an intricately inlaid drawer. Dell’Osso also employs expert painters and gilders on a project-by-project basis, and even a specialist who solely repairs the handwoven rattan caning on chairs.

And while the end result can be a piece of art in its own right, Dell’Osso emphasizes that antique furniture should be enjoyed for its utility, too. When approaching a skeleton of a piece, he says, he’s already thinking about how to enhance its functionality: “We want to optimize it; we want it to be the best version that it can be.”

Dell’Osso has been the hands-on owner of the shop since 1993.

Through the ups and downs of the industry, Cow Hollow Woodworks has kept a steady and loyal customer base. In some cases, customers from the 1990s have passed on their enthusiasm for antiques to their children, who come into the shop with their own projects.

On one recent house call, Dell’Osso was surprised to find a younger customer with a stunning collection of antiques in a home with the magnificence of the Pacific Heights of yore.

It’s a reassuring reminder that as long as there are those who appreciate the beauty of handcrafted wood furniture — and there are still plenty in this aesthetically-minded town — Cow Hollow Woodworks will remain a vital part of San Francisco’s cultural fabric.

This article is part of a series produced by reThinkRepair, a grassroots group that has interviewed and photographed more than 40 local repair businesses since 2018. Composed of a small team of eco-conscious San Franciscans, reThinkRepair celebrates the art of preservation by sharing stories of local repair shops with the broader community.

Reflections from a neighborhood glass shop

Photograph of Rosalba Martinez at Silver Glass & Mirror by Sharon Beals

By NIKKI COLLISTER

In the front office of SF Silver Glass & Mirror, every piece of glass tells a story.

There’s the decorative French window with colorful stained-glass panes, made by founder Salvador Martinez for his wife, Rosalba. And a tall, narrow mirror with diamond-shaped bevels cut by Salvador’s son, German. A round, larger-than-life mirror was donated by a happy customer many years ago. Another decorative mirror on the wall came from a prominent hotelier. 

The collection, mounted proudly against brightly painted walls, reflects both the longevity and family-oriented nature of the business.

In a city filled with Victorian homes, antique window and mirror restoration is high in demand. But few businesses offer what Silver Glass & Mirror does: a wide array of glass working skills with a personal touch. From large-scale public jobs to residential work, there’s no project too large or too small for this hard-working team.

Husband and wife Sal and Rosa Martinez first opened the business in 1982 at 2176 Sutter Street. A decade later they moved to 2401 Bush Street, where the shop has occupied the corner of a historic auto garage at Bush and Pierce ever since.

Since Sal died in 2001, Rosa has kept the business going strong.

When she and her husband — who were both born in Colombia and met in Los Angeles — first decided to open the shop, Rosa relished the opportunity. “I thought, this is beautiful, because I can work with my hands,” she says. She had previously worked at a data systems company for more than 20 years, but had always considered herself a creative person.

Her husband Sal had learned the glass trade as a young man in Colombia, and had spent many years as a union worker. He began showing Rosa how to cut and handle glass, which she learned quickly.

Rosa’s specialty is antiquing, the process of applying an artistic, vintage finish to a mirror.

“Like people, mirrors get wrinkles,” Rosa says with a smile. She can give any mirror this “aged” look by applying acidic chemicals and paint. Sometimes she’s working with a hundred-year-old mirror that needs a touch-up, other times she’s antiquing a brand-new piece of glass. It’s a precise and time-consuming process that can take up to four weeks to complete. 

The result is a finish unique to each mirror, and an art form in itself.

In 2001, Sal signed a contract to restore part of the glass facade of the San Francisco Conservatory of Flowers in Golden Gate Park. But he died from prostate cancer before the project was completed.

Rosa remembers that he told her before he died, “You have to prepare yourself, because when I’m gone I don’t want anybody mistreating you.” Although glass restoration has historically been a man’s profession, both Rosa and Sal knew she could do the job. “He was a kind man,” she says of her late husband. “And a hard worker. I learned all of the ins and outs of the shop from him.”

With the deadline for the conservatory looming, Rosa got to work and finished the job, overseeing a team of 21 workers and cementing her place as proprietor of SF Silver Glass & Mirror. 

Over the course of four decades, the business has built up a loyal customer base, taking on projects of all kinds, whether it’s designing shower doors for the Salesforce Tower gym, repairing delicate glass panels in a household lamp or installing windows in historic homes. 

Rosa employs a small team of glaziers — expert glass workers — who can be found in the high-ceilinged workshop cutting, sanding, and etching glass. Many of them have been with the company for years. “We are like family,” Rosa says of her staff. 

The family sentiment extends to their customer base as well. “This place could keep going on and on just from returning customers,” says German Martinez, Rosa’s stepson. “But there’s still new customers that come aboard.” 

It’s a testament to both the team’s quality of work and Rosa’s unwavering dedication to her clientele. “I take good care of my customers,” she says proudly. “They are the most important.”

It’s been many years since Rosa came to America as a 20-year-old migrant from Colombia, but she has no plans to retire. She still works six days a week, employing the same work ethic she’s shown her entire life. She muses that her stepson may someday take over the business, but doesn’t concern herself too much with the future. 

For now, she’s happy to remain at the helm.

Reflecting back, she takes pride in having employed people of all ages, genders and backgrounds. Ultimately, it’s the craft that brings them together. “Glass,” she says with a twinkle in her eye, “has its own language.”

This article is part of a series produced by reThinkRepair, a grassroots group that has interviewed and photographed 40+ local repair businesses since 2018. Composed of a small team of eco-conscious San Franciscans, reThinkRepair celebrates the art of preservation by sharing stories of local repair shops with the broader community.